The collapse may have been a blessing in disguise, if it's allowing her and the Clinics to catch a deeper problem.

The Shadow laughs, and the sound echoes around the spare apartment. With so many hard surfaces, the acoustics are wonderful. There is a hint of a rattle to the sound, and an eerie hollow air. "Which time? It might take me a while to write you a list, and even then it would be incomplete. Even my memory's not perfect, and one loses track after the fifteenth or twentieth time..."